Category: Uncategorized

• 8 Ways to Save Money on your Salesforce Contract

  Dec 13, 2023

• Minimizing Support Costs through Tagging

  Dec 8, 2021

• Customer Support Goals, Objectives, Strategies, and Tactics

  Oct 8, 2021

• Why Zero should be your Daily Ticket Goal

  Nov 3, 2020

• Favorite Sayings

  Oct 3, 2020

• Phrases to Avoid

  Aug 16, 2020

• A Word about Pushback

  Jul 23, 2020

• Four Quality Principles of Tone and Style

  May 17, 2020

• Webinars are for Companies, not Customers

  Jan 21, 2020

• Trusted Advisors for or to customers

  May 1, 2019